Monday 8am to 5pm | Tuesday 8am to 8pm | Wednesday 8am to 7pm | Thursday 8am to 6pm | Friday 8am to 6pm | Saturday 8am to 6pm | Sunday 9am to 5pm | Public Holidays CLOSED
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APPOINTMENTS
Instructions on how to book appointments
Booking an Appointment: Appointments can be made by telephoning the practice, booking online, or visiting the practice in person.
Urgent Cases: Urgent cases will be given priority and seen on the same day where possible.
Longer consultations are available. Please advise reception if you require extra time when booking your appointment. If you need:
- An insurance medical
- Review of a complex health problem
- Counseling for emotional difficulties
- A second opinion about another doctor’s management
Pre-Consultation for Paperwork: A pre-consultation is required before completing any paperwork. Please ensure you bring all relevant letters and test results from other healthcare providers.
Arrival Time: Please arrive 5–10 minutes before your scheduled appointment to ensure a smooth check-in process.
DNA Policy
A minimum fee starting from $70 applies for missed appointments (DNA – Did Not Attend) and appointments cancelled with less than 2 hours’ notice.
Double appointments may incur a higher fee, starting from $140.
To avoid a cancellation fee, please notify reception at least 2 hours prior to your scheduled appointment time.
*Cancellation and non-attendance fees may vary depending on the appointment type and the practitioner booked.*
Feedback and complaints:
If you are unhappy with any aspect of the care you receive from this practice, we want to hear from you.
Please contact us at admin@spectrumhealth.net.au.