Alkimos Medical Centre is a mixed billing practice. We are a family friendly general practice serving the Alkimos and surrounding coastal communities. We are committed to providing high quality, patient centred healthcare in a welcoming and supportive environment.

Our team of experienced doctors, nurses, and administrative staff work together to provide comprehensive care for patients of all ages. We focus on continuity of care, prevention, and long term health outcomes, making sure every patient feels listened to and supported.

At Alkimos Medical Centre, we aim to make healthcare simple and convenient. From modern appointment systems and online bookings to follow up reminders and accessible services, our goal is to provide a smooth and personalised experience for every patient.

We take pride in being part of the Alkimos community and are committed to supporting your health every step of the way.

At our practice, we are committed to ensuring that all patients receive their medical test results in a timely and confidential manner.

How Results Are Managed:

• Test results are not provided over the phone unless specifically arranged with your doctor.
• Results will only be discussed during a follow-up appointment with your doctor.
• If your results require urgent attention, you will be contacted directly by our team.

Booking a Follow-Up Appointment:

• It is your responsibility to book a follow-up appointment to discuss your results.
• Reception staff cannot interpret or provide test results over the phone.

Normal vs Abnormal Results:

• If your results are normal and no further action is required, you may not be contacted
• If your results require further discussion or action, we will contact you to arrange an appointment.

Privacy & Confidentiality

Alkimos Medical Centre complies with the Australian Privacy Principles and maintains strict security of all personal health information.

Medical records are securely stored and accessed only by authorised members of our healthcare team. We take all reasonable steps to protect patient information from misuse, interference or unauthorised access.

Patients may request access to their medical records in writing in accordance with privacy legislation.

For more information, please refer to our Privacy Policy tab.

 

Interpreter Service

• We are committed to providing accessible and inclusive care for all patients. If you or a family member require assistance with communication, including language interpreters or Auslan (sign language) interpreters, please let us know when booking your appointment.

• We can organise an interpreter (free of charge for medicare ligible patients) through the Translating and Interpreting Service (TIS
  National) or other appropriate services to support clear and effective
  communication during your visit.

• For the best experience, we recommend advising us of your needs at the time of booking.